Supplier Information Website
News & Information | Vendor Letters | Contact Info & Help
Information on North America Accounts Payable move to Mondelēz International Manila Business Service Center
May 2013: Supplier Webinar details: Dial-in: Toll-free (U.S. and Canada) 1-866-206-2223, Conference code: 86150140; Web: LiveMeeting Link
May 2013: Click here for Supplier Communication Letter
May 2013: Click here for Fast Facts document
IMPORTANT INFORMATION FOR COMPANY SPLIT
Kraft Foods separated into two companies on October 1, 2012 – a North American grocery company and a global snacks company. We are very excited about this significant step into the future.
With thousands of vendors sharing our business community, Mondelēz has a responsibility and a desire to find more effective and timely ways to communicate. With this in mind, we are pleased to provide you with a website designed specifically for you.
We will be regularly updating the site to keep you informed of upcoming purchase order and invoicing changes and other procurement issues of importance.
Please make a habit to check-in with us often to stay informed.
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Documents |
Date Issued |
Key Topics |
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English |
French |
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| US and Canada Direct, Indirect and Marketing Suppliers Important Go-live Information | Fournisseurs aux États-Unis et au Canada de matières directes et de biens et services indirects, et fournisseurs de services marketing | September 28, 2012 |
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| Letter of Credit for Mondelez Global LLC | October 29, 2012 |
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| Credit Information for Kraft Foods | October 1, 2012 |
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| W9 Tax Form Assistance | October 1, 2012 | A W-9 Form should be requested from anyone who is doing contract work-for-hire for you or your business. | |
Click on the photograph to hear our Chief Procurement Officers share their thoughts on the upcoming company split!
Click here to listen to Julia Brown and Garry Berryman, the future Chief Procurement Officers of our future companies, talk about the future of Kraft as it splits into two companies.
Import Supplier Online Forum Information Available
Thank you to our import suppliers who attended our recent online forums. Because of Kraft’s impending company spin-off commercial invoices, packing lists, bills of lading, and other cross-border documents from foreign affiliates and external suppliers of imported goods must be updated to reflect the new company names and, in some cases, new company addresses.
You can find all the pertinent information you need here.
Ensuring a Smooth Transition: New Invoice Submission Process
Earlier this year, we established separate P.O. Boxes for invoices for the North American grocery company and global snacks company. We will continue to have separate P.O. Boxes for invoices for United States and Canada. Mondelēz International, Inc., the global snacks company, became an official legal entity on October 1st, 2012.
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OpCo |
Country |
Company |
Address |
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| Grocery | US | Kraft Foods Group, Inc. | PO Box 469017 | San Antonio TX | 78246-9017 |
| Snacks | US | Mondelēz Global LLC | PO Box 469014 | San Antonio TX | 78246-9014 |
| Grocery | Canada | Kraft Canada Inc. | PO Box 469018 | San Antonio TX | 78246-9018 |
| Snacks | Canada | Mondelēz Canada Inc. | PO Box 469015 | San Antonio TX | 78246-9015 |
What You Need To Do: Update your systems to ensure your invoices reflect these changes.
1) Routing invoices to the correct mailing address is necessary to ensure timely payment.
2) Effective June 30th, 2012 Kraft began returning invoices submitted to the wrong P.O. Box
Vendor Letters
Throughout the year we will be regularly updating the site to keep you informed of upcoming purchase order and invoicing changes and other procurement issues of importance. During 2012, letters have been sent to US and Canadian Suppliers that have provided more detail on important changes. Copies of those letters are below:
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Vendor Documents |
Date Issued |
Key Topics |
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English |
French |
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| US Direct Vendors | Fournisseurs de matières directes | March 26, 2012 |
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| US Indirect Vendors | Des fournisseurs de produits et services indirects canadiens | May 30, 2012 (US and French) June 4, 2012 (Canadian) |
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| Attachment: Plants | May 30, 2012 |
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| US Marketing Vendors Canadian Marketing Vendors |
Des fournisseurs de services marketing au Canada | May 30, 2012 |
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| US and Canadian Utility Vendors | June 18, 2012 |
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| REMINDER: US and Canada Direct and Indirect Vendor Letter | Aux fournisseurs canadiens et américains de matières directes, et de produits et services indirects | August 3, 2012 |
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| US and Canada Marketing Vendor Letter | Aux fournisseurs canadiens et américains de services marketing | August 3, 2012 |
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| Cross Border Letter | September 4, 2012 |
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| US and Canada Utility Supplier Updates and Reminders | US and Canada Utility Supplier Updates and Reminders French | September 6, 2012 |
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| Utility Location Attachment | June 18, 2012 |
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| US and Canada Direct, Indirect and Marketing Suppliers Important Go-live Information | Fournisseurs aux États-Unis et au Canada de matières directes et de biens et services indirects, et fournisseurs de services marketing | September 28, 2012 |
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| Puerto Rico Indirect and Marketing Suppliers | September 28, 2012 |
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Contact Center Information
As Kraft Foods launches two new companies, you will need to have access to the Accounts Payable Contact Centers. Below is the Contact Center information for both companies. Please note the contact information for the North American grocery company will remain the same. When contacting the global snacks company, you will need to use the new Contact Center information; please make note of this information and the effective dates.
| Grocery Contact Information | |||
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To |
Contact Information |
Additional Information |
Effective date |
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Open a ticket online |
Hours available 24 hours Tickets are worked in the order received. |
Now |
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Talk directly with a Contact Center Representative |
210-530-7200 |
Hours available: Monday – Friday 7:00 AM – 5:00 PM CT. |
Now |
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Register to use Self Service Invoice Inquiry |
Supplier registration site for Self Service Invoice Inquiry. |
Now |
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Inquire on the status of one invoice, use Self Service Invoice Inquiry |
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Hours available 24 hours To inquire on one invoice at a time with invoice number in the subject line. |
Now |
| Snack Contact Information | |||
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Open a ticket online |
Hours available 24 hours Tickets are worked in the order received. |
Aug 13, 2012 |
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Talk directly with a Contact Center Representative |
210-530-7333 |
Hours available: Monday – Friday 7:00 AM – 5:00 PM CT. |
Aug 13, 2012 |
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Register to use Self Service Invoice Inquiry |
Supplier registration site for Self Service Invoice Inquiry. |
Oct 1, 2012 |
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Inquire on the status of one invoice, use Self Service Invoice Inquiry |
Hours available 24 hours To inquire on one invoice at a time with invoice number in the subject line. |
Oct 1, 2012 |
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Do you need help? Contact your Procurement Contact or e-mail STP@mdlz.com.