supplier separation page

Supplier Information Website

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News & Information | Vendor Letters | Contact Info & Help

 

Information on North America Accounts Payable move to Mondelēz International Manila Business Service Center

May 2013: Click here to register for the Supplier Webinar on the North America AP Migration to the Mondelēz International Manila Business Service Center

May 2013: Supplier Webinar details: Dial-in: Toll-free (U.S. and Canada) 1-866-206-2223, Conference code: 86150140; Web: LiveMeeting Link

May 2013: Click here for Supplier Communication Letter

May 2013: Click here for Fast Facts document

 

IMPORTANT INFORMATION FOR COMPANY SPLIT

Kraft Foods separated into two companies on October 1, 2012 – a North American grocery company and a global snacks company. We are very excited about this significant step into the future.

With thousands of vendors sharing our business community, Mondelēz has a responsibility and a desire to find more effective and timely ways to communicate. With this in mind, we are pleased to provide you with a website designed specifically for you.

We will be regularly updating the site to keep you informed of upcoming purchase order and invoicing changes and other procurement issues of importance.

Please make a habit to check-in with us often to stay informed.

Documents

Date Issued

Key Topics

English

French

US and Canada Direct, Indirect and Marketing Suppliers Important Go-live Information Fournisseurs aux États-Unis et au Canada de matières directes et de biens et services indirects, et fournisseurs de services marketing September 28, 2012
  • New legal entity names
  • New Tax ID numbers
  • Letters of Credit
  • New Company email addresses
  • Marketing suppliers only: EMM implementation in January 2013
Letter of Credit for Mondelez Global LLC October 29, 2012
Credit Information for Kraft Foods October 1, 2012
W9 Tax Form Assistance October 1, 2012 A W-9 Form should be requested from anyone who is doing contract work-for-hire for you or your business.

Click on the photograph to hear our Chief Procurement Officers share their thoughts on the upcoming company split!

Click here to listen to Julia Brown and Garry Berryman, the future Chief Procurement Officers of our future companies, talk about the future of Kraft as it splits into two companies.

Click here if you would like to see the PowerPoint presentation from the Kraft Supplier Information Webinar.

Faites un déclic ici si vous voudriez voir la présentation PowerPoint des Informations de Fournisseur Kraft Webinar dans le français.

Faites un déclic ici pour écouter un enregistrement audio français de la présentation PowerPoint des Informations de Fournisseur Kraft Webinar.

We thank our suppliers for their questions during the Kraft Supplier Information Webinar. We have answered as many of them as possible here.

Import Supplier Online Forum Information Available

Thank you to our import suppliers who attended our recent online forums. Because of Kraft’s impending company spin-off commercial invoices, packing lists, bills of lading, and other cross-border documents from foreign affiliates and external suppliers of imported goods must be updated to reflect the new company names and, in some cases, new company addresses.

 You can find all the pertinent information you need here.

Ensuring a Smooth Transition: New Invoice Submission Process

Earlier this year, we established separate P.O. Boxes for invoices for the North American grocery company and global snacks company. We will continue to have separate P.O. Boxes for invoices for United States and Canada. Mondelēz International, Inc., the global snacks company, became an official legal entity on October 1st, 2012.

OpCo

Country

Company

Address

Grocery US Kraft Foods Group, Inc. PO Box 469017 San Antonio TX 78246-9017
Snacks US Mondelēz Global LLC PO Box 469014 San Antonio TX 78246-9014
Grocery Canada Kraft Canada Inc. PO Box 469018 San Antonio TX 78246-9018
Snacks Canada Mondelēz Canada Inc. PO Box 469015 San Antonio TX 78246-9015

What You Need To Do: Update your systems to ensure your invoices reflect these changes.

1) Routing invoices to the correct mailing address is necessary to ensure timely payment.

2) Effective June 30th, 2012 Kraft began returning invoices submitted to the wrong P.O. Box

Vendor Letters

Throughout the year we will be regularly updating the site to keep you informed of upcoming purchase order and invoicing changes and other procurement issues of importance. During 2012, letters have been sent to US and Canadian Suppliers that have provided more detail on important changes. Copies of those letters are below:

Vendor Documents

Date Issued

Key Topics

English

French

US Direct Vendors Fournisseurs de matières directes March 26, 2012
  • New direct materials purchase order numbering sequences in effect 4/1/12
  • New P.O. Boxes for submitting invoices in effect, 4/1/12
  • Invoices that do not contain the new purchase order numbers and P.O. Box information will be returned for correction and resubmission after 6/30/12
US Indirect Vendors Des fournisseurs de produits et services indirects canadiens May 30, 2012 (US and French)
June 4, 2012 (Canadian)
  • New supplier website with link
  • New Purchase Order Numbering Sequences
  • New Invoice Submission Addresses
  • Enforcement of Purchase Order Requirements
Attachment: Plants May 30, 2012
  • Plants grouped by Grocery and Snacks with associated P.O. Box addresses
US Marketing Vendors
Canadian Marketing Vendors
Des fournisseurs de services marketing au Canada May 30, 2012
  • Marketing is implementing a new Enterprise Marketing Management (EMM) System in October 2012
  • New invoice submission addresses
  • New email address for global snacks company coming soon
  • New OB10 electronic submission processes coming soon
  • New supplier website with link
US and Canadian Utility Vendors June 18, 2012
  • New invoice submission procedures
  • New email addresses coming soon for global snacks company
  • OB10 electronic submission procedures coming soon
  • New supplier website available with link
REMINDER: US and Canada Direct and Indirect Vendor Letter Aux fournisseurs canadiens et américains de matières directes, et de produits et services indirects August 3, 2012
  • New Accounts Payable Contact Center Information
  • New Purchase Order Numbering Sequences
  • New invoice submission addresses
  • Purchase Order Policy enforcement guidelines
  • New email addresses coming soon for global snacks company
US and Canada Marketing Vendor Letter Aux fournisseurs canadiens et américains de services marketing August 3, 2012
  • The new Enterprise Marketing Management System go-live is delayed until January 2013
  • New Accounts Payable Contact Center Information
  • New Purchase Order Numbering Sequences
  • New invoice submission addresses
  • Purchase Order Policy enforcement guidelines
  • New email addresses coming soon for global snacks company
Cross Border Letter September 4, 2012
  • As of October 1, 2012 the legal entity names will change for both companies as well the importer of record profiles with the U.S. and Canadian Customs authorities
US and Canada Utility Supplier Updates and Reminders US and Canada Utility Supplier Updates and Reminders  French September 6, 2012
  • Accounts Payable Contact Center Information
  • Invoice submission addresses
  • New email addresses coming soon for global snacks company
  • Supplier website link
Utility Location Attachment June 18, 2012
  • Plants grouped by Grocery and Snacks with associated P.O. Box addresses
US and Canada Direct, Indirect and Marketing Suppliers Important Go-live Information Fournisseurs aux États-Unis et au Canada de matières directes et de biens et services indirects, et fournisseurs de services marketing September 28, 2012
  • New legal entity names
  • New Tax ID numbers
  • Letters of Credit
  • New Company email addresses
  • Marketing suppliers only: EMM implementation in January 2013
Puerto Rico Indirect and Marketing Suppliers September 28, 2012
  • New legal entity names
  • New Tax ID numbers
  • Letters of Credit
  • New Company email addresses
  • San Antonio and Costa Rica Accounts Payable Contact Center Information
  • Marketing suppliers only: EMM implementation in January 2013

Contact Center Information

As Kraft Foods launches two new companies, you will need to have access to the Accounts Payable Contact Centers. Below is the Contact Center information for both companies. Please note the contact information for the North American grocery company will remain the same. When contacting the global snacks company, you will need to use the new Contact Center information; please make note of this information and the effective dates.

Grocery Contact Information  

To

Contact Information

Additional Information

Effective date

Open a ticket online

kraftbsc.kayako.com or

mailto:accountspayable-NA@kayako.com

Hours available 24 hours

Tickets are worked in the order received.

Now

Talk directly with a Contact Center Representative

210-530-7200

Hours available:

Monday – Friday

7:00 AM – 5:00 PM CT.

Now

Register to use

Self Service Invoice Inquiry

vendorinfo@kraftfoods.com

Supplier registration site for Self Service Invoice Inquiry.

Now

Inquire on the status of one invoice, use Self Service Invoice Inquiry

invoiceinquiry@kraftfoods.com

Hours available 24 hours

To inquire on one invoice at a time with invoice number in the subject line.

Now

Snack Contact Information

Open a ticket online

mdlzbsc.kayako.com or

AccountsPayable-NA@mdlzbsc.kayako.com

Hours available 24 hours

Tickets are worked in the order received.

Aug 13, 2012

Talk directly with a Contact Center Representative

210-530-7333

Hours available:

Monday – Friday

7:00 AM – 5:00 PM CT.

Aug 13, 2012

Register to use

Self Service Invoice Inquiry

vendorinfo@mdlz.com

Supplier registration site for Self Service Invoice Inquiry.

Oct 1, 2012

Inquire on the status of one invoice, use Self Service Invoice Inquiry

invoiceinquiry@mdlz.com

Hours available 24 hours

To inquire on one invoice at a time with invoice number in the subject line.

Oct 1, 2012

Do you need help? Contact your Procurement Contact or e-mail STP@mdlz.com.